The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 616 |
| Houston, TX | 357 |
| Seattle, WA | 243 |
| Philadelphia, PA | 242 |
| Washington, D.C., DC | 240 |
| Atlanta, GA | 204 |
| Denver, CO | 195 |
| Salt Lake City, UT | 173 |
| Sacramento, CA | 158 |
| San Francisco, CA | 139 |
| Miami, FL | 136 |
| Orlando, FL | 131 |
| Indianapolis, IN | 127 |
| Detroit, MI | 126 |
| Minneapolis, MN | 119 |
| Portland, OR | 111 |
| Boston, MA | 109 |
| Brooklyn, NY | 93 |
| Oakland, CA | 86 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 79 |
| Tampa, FL | 68 |
| New York City, NY | 67 |
| Baltimore, MD | 61 |
| Reno, NV | 50 |
| San Jose, CA | 49 |
| Tacoma, WA | 41 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Dallas, TX | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Tom Philand (@TMPhiland) reported @jamesmerilatt @bartgood11 Your ratings argument is overstated. Comcast carried networks that were comparable to Altitudes ratings. Still do. Not easy for fans to leave cable for satellite. Comcast is about leverage and the fans in this region suffer as a result. You support that leverage. Why Denver?
- Bella (@why_nialler_) reported
If @comcast @Xfinity gets rid of @NewsNation, I’m cancelling my service!!
- Tom Philand (@TMPhiland) reported
@jamesmerilatt No one’s calling Comcast a meany, besides yourself. You’re trivializing the issue and being trite. That might make great radio, but it lacks depth. You choose to spend more time addressing this issue than does Comcast or any of their “official” spokespeople. Why is that?
- liza 📌 (@SAKURAB0MB) reported
@MaguSays oh so it hasn't just been me??? **** comcast i keep getting dc'd from other games too
- FL Girl just tryna GTF outta here! 🌻 (@Puppyraiser) reported
@BeachyPiers @Xfinity Frontier took over our landline 10 years ago after Verizon sold out. Everything went to hell in a handbasket at that point. So dumped them for Comcast, and here we are again. So far service is great! 🤞🏼🤞🏼
- NARAR Spire Motorsports (@NararSpire) reported
@Santid_8 would like the apologize for his stupid merge at the Xfinity Race today, he and spire feel that a 1/3 is appropriate
- CherryTheSoFine (@cherrythesofine) reported
@Xfinity maybe you didn’t hear me before about the TERRIBLE customer service. One of your reps told me to cancel service since I don’t have the money to pay. Disrespectful and uninformed!!!
- Leo 🦁 (@YoungHairline) reported
@KS_Chicago @Bowler_832 @nathanielr Yeah you’ll have to login through Xfinity or whoever provides your HBO
- Scatter (tie fan) (@Scatter303) reported
Local @KDVR posts ads the say Comcast is cutting them...I see zero proof...meanwhile they meandered into Qtard **** on local news wow
- Allison_02 (@tb015393) reported
@comcast why are you trying to take away @NewsNation I just saw it on Chris Cuomo’ as how… it’s unbiased and all their programs are great. WTF? I’ll switch providers if you do call the number and say you want to KEEP IT unreal!
- 🚫 Denver Nuggets Fan 🚫 (@nbanuggets) reported
@TMPhiland @jamesmerilatt @tlbrown54 Just sell the rights already. Altitude doesn’t care about the fans either. I know you thought you had a winner with the whole “Why does Comcast treat Denver different?” campaign, but that has clearly been just another flop with the fans. All we want is the games.
- Tom Philand (@TMPhiland) reported
@jamesmerilatt Back to the simplistic “take the L”. Broken record on old ratings. What is the resolution? Stay silent or we’re “bellyaching.” We are a rare standalone. Yet other national carriers find value. You’re happy to defend Comcast. Keep trotting out their defense while they sit silent
- Ren @ omega loving hours 24/7 (@MaguSays) reported
DC'd so bad i got dropped from the game and it wont let me back in 😭 comcast WHY
- Tom Philand (@TMPhiland) reported
@jamesmerilatt One other thing, you keep saying “woe is us,” something we’ve never said. We understand how much leverage Comcast enjoys in this impasse. Trying to give fan’s perspective on that versus sitting silent seems like something we should be doing. Silence is Comcast preference.
- Will Evs 🔰 (@TheRealEVS999) reported
@Tre_John_son @MarkAgee @AkilahObviously wld have no problem taking on the current WB balance sheet. Maybe for Comcast it wouldn’t matter but for a buyer like apple the dilution of the HBO brand would make it less attractive poss?
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