Reviews
(30 reviews)
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1.0
AVOID this dealership.
June 13, 2024
By David Jordanson from Menasha, Wisconsin
AVOID this dealership. if you do buy from them google the VIN number so you can see what auction they bought it from and how cheap. I bought a 2018 chevy silverado from Jeff's and it's been a nightmare of issues with the truck all within the first month of owning it. they won't fix unless I pay for all expenses. I've since googled the VIN number and seen it was bought from hansen auction group for $15k cheaper than what I paid. I can see why the truck was auctioned...it's a lemon. buyer beware!!!
1.0
AVOID this dealership.
June 13, 2024
By David Jordanson from Menasha, Wisconsin
AVOID this dealership. if you do buy from them google the VIN number so you can see what auction they bought it from and how cheap. I bought a 2018 chevy silverado from Jeff's and it's been a nightmare of issues with the truck all within the first month of owning it. they won't fix unless I pay for all expenses. I've since googled the VIN number and seen it was bought from hansen auction group for $15k cheaper than what I paid. I can see why the truck was auctioned...it's a lemon. buyer beware!!!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Repeat customer
January 20, 2023
By Grandma G from Chilton WI
7th vehicle purchased here, always great service from everyone! Great value and just the vehicle I was looking for. Thank you, thank you, thank you!
5.0
Repeat customer
January 20, 2023
By Grandma G from Chilton WI
7th vehicle purchased here, always great service from everyone! Great value and just the vehicle I was looking for. Thank you, thank you, thank you!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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1.0
Dealer satisfaction follow up
January 31, 2022
By Jim keller from Louisville. Ky
We bought a restored classic 1969 mustang from jeff several years ago. No problem with the car. However. When we wanted some background on the car and details of the restoration jeff has gone dark. We tried for six months to just ask simple questions like verifications of his claim it was numbers matching. The poor guy that had to run interference for jeff just ran out of excuses why jeff would not talk to us. Six months. Calls and emails. What is he hiding. Why won’t he talk to a former customer. ? This makes us feel that we must investigate further now on our our purchase to verify what jeff claimed he sold us. This appears sketchy at best to us. With other possible reasons being even worse. If you want to deal with someone that will answer your questions after he gets your money. Go somewhere else
1.0
Dealer satisfaction follow up
January 31, 2022
By Jim keller from Louisville. Ky
We bought a restored classic 1969 mustang from jeff several years ago. No problem with the car. However. When we wanted some background on the car and details of the restoration jeff has gone dark. We tried for six months to just ask simple questions like verifications of his claim it was numbers matching. The poor guy that had to run interference for jeff just ran out of excuses why jeff would not talk to us. Six months. Calls and emails. What is he hiding. Why won’t he talk to a former customer. ? This makes us feel that we must investigate further now on our our purchase to verify what jeff claimed he sold us. This appears sketchy at best to us. With other possible reasons being even worse. If you want to deal with someone that will answer your questions after he gets your money. Go somewhere else
Rating breakdown (out of 5):
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
1.0
DO NOT BUY A CAR HEAR!
October 27, 2021
By Kevin from Appleton, WI
Would never go back, car had problems starting 2 months later and reached out but never got a response. So all I can say is they just want to make a quick sale even if the car is junk.
1.0
DO NOT BUY A CAR HEAR!
October 27, 2021
By Kevin from Appleton, WI
Would never go back, car had problems starting 2 months later and reached out but never got a response. So all I can say is they just want to make a quick sale even if the car is junk.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 4 found this review helpful.Did you?
5.0
Fantastic service! Not pushy, honest and helpful.
October 30, 2020
By Holly from WAUPACA
Simply one of the best experiences purchasing a vehicle. Three salesmen working together to make sure that I got the best price, low miles, bumper to bumper warranty, gap coverage, and loan at the lowest interest rate. Not pushy, no double talk, straight up the most respectful salesmen I have come across. I absolutely recommend!
5.0
Fantastic service! Not pushy, honest and helpful.
October 30, 2020
By Holly from WAUPACA
Simply one of the best experiences purchasing a vehicle. Three salesmen working together to make sure that I got the best price, low miles, bumper to bumper warranty, gap coverage, and loan at the lowest interest rate. Not pushy, no double talk, straight up the most respectful salesmen I have come across. I absolutely recommend!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
3 people out of 3 found this review helpful.Did you?
5.0
Excellent selection of vehicles, excellent service
April 13, 2020
By Dawn Z from Neenah, WO
Down-to-earth straightforward people to work with. An excellent selection of vehicles. A great location with great flexible hours. Has loaner car for any oil changes tire rotation Etc type of future needs after purchase of vehicle.
5.0
Excellent selection of vehicles, excellent service
April 13, 2020
By Dawn Z from Neenah, WO
Down-to-earth straightforward people to work with. An excellent selection of vehicles. A great location with great flexible hours. Has loaner car for any oil changes tire rotation Etc type of future needs after purchase of vehicle.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2 people out of 2 found this review helpful.Did you?
5.0
Great service
March 6, 2020
By Markw from Neenah
Love the vehicle we bought. Service department was quick and courteous on a small issue I had. I would recommend this dealership. I have no complaints.
5.0
Great service
March 6, 2020
By Markw from Neenah
Love the vehicle we bought. Service department was quick and courteous on a small issue I had. I would recommend this dealership. I have no complaints.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
1.0
Unhappy customers
February 6, 2020
By Wish not to say! from WI
Would never go back to the dealership I have had nothing but problems with my car pulled off the lot with a misfire in the engine!
1.0
Unhappy customers
February 6, 2020
By Wish not to say! from WI
Would never go back to the dealership I have had nothing but problems with my car pulled off the lot with a misfire in the engine!
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
1 person out of 4 found this review helpful.Did you?
4.0
Very easy transaction, friendly staff
December 19, 2019
By CraigL from Kimberly, WI
I purchased a used BMW from Jeff's, I am always hesitant to purchase any used car not knowing the background but they were straight forward with me. I ran into a minor issue with the vehicle not even 24 hours after purchase but it was something that I could easily fix myself. Overall, it was a good experience and I got the exact year and make of car I've been searching for. Usually used car lot dealers creep me out, but this was a very smooth transaction and I was on the road in no time. I worked with Matt and Aaron, both made you feel at ease with no high pressure sales.
4.0
Very easy transaction, friendly staff
December 19, 2019
By CraigL from Kimberly, WI
I purchased a used BMW from Jeff's, I am always hesitant to purchase any used car not knowing the background but they were straight forward with me. I ran into a minor issue with the vehicle not even 24 hours after purchase but it was something that I could easily fix myself. Overall, it was a good experience and I got the exact year and make of car I've been searching for. Usually used car lot dealers creep me out, but this was a very smooth transaction and I was on the road in no time. I worked with Matt and Aaron, both made you feel at ease with no high pressure sales.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
1 person out of 1 found this review helpful.Did you?
4.0
Full Description
December 14, 2018
By SH12345 from Appleton, WI
Came across a truck on cars.com that was at Jeff’s Northshore. Everything about the truck was great except it didn’t list the mileage. Great price and a great looking truck too good to be true. Wasted time going to dealership just to find out it had over 150K. Not such a great deal anymore.
4.0
Full Description
December 14, 2018
By SH12345 from Appleton, WI
Came across a truck on cars.com that was at Jeff’s Northshore. Everything about the truck was great except it didn’t list the mileage. Great price and a great looking truck too good to be true. Wasted time going to dealership just to find out it had over 150K. Not such a great deal anymore.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
0 people out of 1 found this review helpful.Did you?
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